Scope of work
The City of Phoenix invites sealed offers for Volunteer and Guest Services Management.The Effective Date of this Agreement will be upon final signature and recording by the City Clerk’s department. The Commencement Date of this Agreement will be on or about June 1, 2027, which is on or after the ordinance approved start date or the Effective Date, whichever is later.The term of this Agreement will be for 5 years, beginning on the Commencement Date, with no options to extend.This solicitation is available through the City’s Procurement Portal. For technical support issues related to the City's Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance. For other issues related to this solicitation please contact the procurement officer listed under Contact Information.Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.
Opportunity details
- Issuing agency
- City of Phoenix
- Location
- Phoenix, Arizona
- Category
- Professional services
- Notice type
- Request For Proposal - Goods and General Services
- Published
- Oct 8, 2026
- Source status
- open
Documents & addenda
- A - Attachment A - Letter of CreditAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- B - Attachment B - Cash Deposit for Performance GuaranteeAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- C - Attachment C - The Customer Service Compass Official ManualAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- D - Attachment D - Lost and Found Procedures for Terminal Information CountersAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- E - Attachment E - Airplane Pencil Top Eraser SpecificationsAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- F - Attachment F - Supplemental Terms And Conditions To All Airport ContractsAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- G - Attachment G - Aviation Only Sensitive Security Information Acknowledgement FormAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- H - Attachment H - Acceptance of Offer Form 2026Access checked Nov 3, 2026, 6:29 AM UTCSource file
- Volunteer_and_Guest_Services_Management.pdfAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- Minimum_Qualifications.pdfAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- References.pdfAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- Certification_Regarding_Debarment,_Suspension,_and_Other_Ineligibility_and_Voluntary_Exclusion.pdfAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- Heat_Safety_Compliance.pdfAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- Submittals_-_Offer_Page.pdfAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- Conflict_of_Interest_and_Transparency.pdfAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- #1 Pre Offer Meeting Attendee ListAccess checked Nov 3, 2026, 6:29 AM UTCSource file
- #1 Pre Offer Meeting PresentationAccess checked Nov 3, 2026, 6:29 AM UTCSource file